Customer Support Page

FREQUENTLY ASKED QUESTIONS

How Do I GET INTO CONTACT WITH CUSTOMER SERVICE

All Questions and Concerns Please Email our Support Team at Support@DinkFishing.com

Will I receive the same product that I see in the picture?

The product are ordered from Printful and could vary slightly based on Printful alignment and coloring from whats in the picture.

Where can I view my sales receipt?

Locating your sales receipt is simple at Dink Fishing. To view your purchase records, log in to your account and navigate to the 'Order History' section. There, you'll find a detailed list of your transactions, including the option to download and print your sales receipts. We believe in keeping your shopping experience organized and convenient, ensuring you have easy access to all your important information.

How can I return an item?

Returning an item at Dink Fishing is straightforward. If you're not completely satisfied with your purchase, simply follow these steps:

  1. Log in to your account.
  2. Navigate to the "Orders" Section.
  3. Select the item you wish to return and provide the necessary details.
  4. Create a new email to Support@DinkFishing.com with the Subject line says "Return Request #OrderNumber" and provide your order number with a description of what you are returning and why.

Our customer service team is also here to assist you throughout the process. We strive to ensure that your return experience is smooth and hassle-free, because your satisfaction is our priority.

Will you restock items indicated as “out of stock?”

We understand your interest in our products, even if they're currently marked as 'out of stock.' While we can't guarantee specific restock dates, we continuously work to replenish our inventory and bring back popular items. To stay informed about restocks, we recommend signing up for our newsletter or monitoring our website regularly. Your enthusiasm fuels our commitment to providing you with the coastal attire you love. Thank you for being part of the Dink Fishing community

Where can I ship my order?

We're delighted to offer shipping services to a variety of destinations. At Dink Fishing, we deliver our products anywhere within the United States and are working towards shipping globally. If you are interesting in our products and are outside of the United States, please email our Support team. Support@DinkFishing.com

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